Shipping policy

Order Processing Times All orders are processed within 1–3 business days (excluding weekends and public holidays) from receipt of the order confirmation email. You will receive a notification as soon as your order has been shipped. During periods of high demand or promotions, processing times may be slightly extended.

Shipping Costs Shipping costs are included in the product prices listed on our website. There are no additional shipping charges for domestic or international orders, unless otherwise indicated at checkout.

Estimated Delivery Times Orders are generally delivered within 8–14 business days from the date of shipment. Delivery times are estimates and may vary depending on your location, customs clearance (for international orders), carrier performance, and external factors beyond our control. We do not guarantee precise delivery dates.

Domestic and International Shipping Emily Bouttique ships both domestically and internationally. Domestic shipping: included in the product price. International shipping: included in the product price. Please note that international orders may be subject to customs duties, taxes or import fees imposed by local authorities. These costs are not included in our prices and are the responsibility of the customer.

Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking information to become active.

Shipping Delays Emily Bouttique is not responsible for delays caused by carriers, customs procedures, weather conditions, public holidays, or events beyond our reasonable control. Once an order has been handed over to the carrier, responsibility for delivery times lies with the carrier.

Lost, Stolen or Damaged Parcels Emily Bouttique is not responsible for parcels that are lost or stolen once the carrier has marked them as delivered. If your order arrives damaged, contact us immediately at info@emilybouttique.com with your order number and clear photos of the damaged item and packaging. We will assess the issue and assist you accordingly.

Incorrect Shipping Information Customers are responsible for the accuracy of the shipping details provided. Emily Bouttique is not responsible for delays, losses or returns caused by incorrect or incomplete addresses. If an order is returned due to incorrect address information, additional reshipping costs may apply.

Contact Us For any questions regarding shipping, contact us at: info@emilybouttique.com